Privacy Policy

Superior Septic Inc.
Last Updated: February 2026

This Privacy Policy explains how Superior Septic Inc. ("Company," "we," "us," or "our") collects, uses, and protects your personal information when you visit our website, contact us, or use our services. By using our website or providing your information to us, you agree to the practices described in this policy.

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1. Information We Collect

We may collect the following types of personal information:

Contact information, including your name, phone number, email address, and service address.

Service information, including details about your septic system, service history, and any information you provide when requesting an estimate or scheduling a service.

Communication data, including records of phone calls, text messages, and emails exchanged between you and Superior Septic Inc.

Website usage data, including your IP address, browser type, pages visited, and time spent on our site. This information is collected automatically through standard web technologies.

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2. How We Use Your Information

We use the information we collect for the following purposes:

To schedule and provide septic services you have requested.

To communicate with you regarding appointments, estimates, service updates, and follow-up.

To send SMS text messages if you have provided consent to receive them.

To respond to inquiries and customer service requests.

To comply with applicable laws and regulations.

To improve our website and business operations.

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3. SMS Text Messaging and Phone Communications

If you have opted in to receive SMS text messages from Superior Septic Inc., your phone number will be used solely to send the types of messages you consented to receive, which may include appointment reminders, scheduling updates, service notifications, and responses to your inquiries.

No mobile opt-in or text message consent will be shared with third parties or affiliates for any purpose.

Message frequency will vary. Message and data rates may apply.

You may opt out at any time by replying STOP to any message from us. For help, reply HELP or contact us directly at 406-822-4495.

Your phone number will not be sold, rented, or shared with any outside party for marketing or any other purpose.

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4. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information only in the following limited circumstances:

With service providers who assist us in operating our business, such as scheduling software or payment processing, only to the extent necessary to perform those services on our behalf.

With law enforcement or regulatory agencies when required by law or to protect the rights and safety of our customers or the public.

In connection with a business transfer, such as a merger or acquisition, in which case your information would remain subject to this Privacy Policy.

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5. Data Retention

We retain your personal information for as long as necessary to provide services to you and to comply with our legal obligations. When your information is no longer needed, we will dispose of it securely.

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6. Your Rights and Choices

You have the right to request access to the personal information we hold about you, to request corrections to inaccurate information, and to request that we delete your information, subject to any legal obligations we may have to retain it. To make any of these requests, please contact us using the information in Section 9.

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7. Cookies and Website Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can adjust your browser settings to refuse cookies, though doing so may affect some functionality of the site.

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8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

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9. Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

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10. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

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11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. The Last Updated date at the top of this page will reflect any revisions. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

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12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Superior Septic Inc.
Superior, Montana
406-822-4495
management@superiorsepticmt.com